As the first Account Manager, you will play a crucial role in shaping the future of our startup. You will be responsible for managing client relationships, ensuring customer satisfaction, and driving revenue growth. This role requires a high degree of autonomy, problem-solving skills, and adaptability. You will be comfortable being on the phone or Zoom for most of the week, engaging with clients to understand their needs and provide tailored solutions. This position will start with 3 days in the office per week, with the potential to increase to 4-5 days over the next year.
Intro is the best way to book world-class experts and get advice over a video call.
We believe that access to people and knowledge can unlock human potential. Whether it’s learning how to perform an exercise from a top fitness trainer or getting business advice from a successful entrepreneur, access and information can improve your life and the lives of others. That is why our mission is to give everyone access to anyone.
Our CEO previously built an operating system that was acquired by Intuit and became the new QuickBooks Online. Our CTO previously built a marketplace that was used by millions of people and generated over $100m in GMV. We love working on BIG problems for a LOT of people and believe that Intro will be the most impactful yet.
Come build Intro with us and help us accelerate our mission to give everyone access to anyone.
We’re backed by Andreessen Horowitz (A16Z), Alexis Ohanian (founder of Reddit), Tiffany Haddish, Kevin Durant, and a group of world-class investors.
The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.
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