Job Description

Primarily responsible for:

• Embed an agile culture using techniques from a wide range or agile and lean methodologies and frameworks, but be methodology agnostic
• Help to create an open and trust-based environment, which enables a focus on delivery and facilitates continuous improvement
• Assess the culture of a team or organization and delivery processes in place to identify improvements and facilitate these improvements with the right type of support
• Showcase relevant tools and techniques such as coaching, advising, workshops, and mentoring
• Engage with stakeholders at all levels of the organization
• Develop clear lines of escalation, in agreement with senior managers
• Ensure any stakeholder can easily find out an accurate and current project or program status, without disruption to delivery
• Work effectively with other suppliers and agencies
• Apply best tools and techniques to: team roles, behaviors, structure and culture, agile ceremonies and practices, knowledge transfer and sharing, program management, cross-team coordination, and overall governance of digital service delivery
• Ensure key metrics and requirements that support the team and delivery are well defined and maintained
• Equip staff with the ability to coach others
• If organization level, executive coaching on the fundamental considerations of digital service delivery design
  

Requirements

Basic Qualifications:

• ACTIVE or EXPIRED IRS MBI Clearance is Required.
• Minimum Five (5) years of experience transforming initiatives to deliver lasting change within agencies that focus on delivering value for citizens.
• Coaches may be required to work either:

• at the team level, working with teams to ensure that delivery teams within agencies are adopting agile and performing effectively
• at the portfolio or program level, to help agencies to establish the right processes for managing a portfolio of work in an agile way
• at the organization level, to drive strategic change across the organization and ensure that adoption of agile techniques is embedded from the most senior levels of the organization
• or across all levels to ensure that organizations adopt a pragmatic approach to the way in which they govern delivery and continuous improvement of digital services

Summary of Essential Skills for an Agile Coach:

1. Agile methodologies (SAFE, Scrum, Kanban)
2. Communication and reporting tools ( Word,Excel, PowerPoint)
3. Basic knowledge of DevOps and CI/CD tools (GitHub, Jenkins, AWS),Microservices and containerization.
4. Experience working in the environment using development and testing tools like Java, Spring, React etc
5. Familiarity with security tools (AppScan, SonarQube)
6. Knowledge of Section 508 and accessibility standards (WCAG, a11y)
   

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