To be lawfully employed in the US, all candidates have to have the necessary paperwork.
We are in search of an ambitious and meticulous Appointment Setter to supplement our staff. Appointments with prospective clients are an important part of this critical function, as is making sure that conversations go well from first contact to sales pitches. One of your primary responsibilities will be to initiate contact with potential clients and to facilitate the scheduling of meetings that may develop into fruitful partnerships. Your capacity to multitask, pay close attention to detail, and communicate effectively will be crucial to the achievement of our sales goals.
Things You Must Do:
Appointment Scheduling: Contact potential customers by phone, email, or other means of electronic contact to set up sales team meetings; verify all meeting information and ensure correctness in scheduling.
Customer Outreach: In a cordial and expert manner, communicate with prospective customers to inform them of our offerings, address their concerns, and set up appointments for additional consultations.
Oversee the schedule of appointments: Keep the sales team's schedule well-organized and free of conflicts by efficiently scheduling meetings and removing any available time slots that are already in use.
Maintaining Contact: Ensure that clients are well-prepared for their planned appointments by sending them confirmation, reminder, and follow-up emails.
Lead Tracking: Make sure all information is entered correctly and follow-up tasks are tracked by keeping meticulous records of leads, prospects, and appointments in the CRM system.
Assess Potential Clients: Before the sales staff meets with potential clients, they must first screen and validate incoming leads to ascertain their interest level and readiness for a meeting.
Make sure that appointments are scheduled in a way that works with the sales team's availability, goals, and tactics by collaborating closely with them. Give the group all the information they need about each prospect's history.
Professionally handle any rescheduling or cancellations to keep the sales team's schedule and customer relationships as uninterrupted as possible.
Deliver Exceptional Customer Service: Keep in touch with potential and current customers in a good light by responding quickly to their inquiries and giving them with the support they need.
Our Desired Outcome:
Education: Completion of high school or its equivalent is necessary. It is advantageous to have a bachelor's degree or above.
Work history: One to three years of relevant work experience, preferably in customer service, appointment setting, or sales support. Prior work experience in the [topic] would be an asset.
Experience and Proficiency:
Proficient in both written and verbal communication; adept at conducting business in a professional manner while interacting with potential clients.
Exhibits exceptional organizing abilities and can juggle numerous jobs and schedules with ease.
Proficient at managing time effectively and paying close attention to detail.
Having a strong grasp of customer relationship management software and scheduling solutions is essential.
Competence in efficiently managing appointment logistics and high-volume outreach without sacrificing service quality or client satisfaction.
Putting the needs of the consumer first while working to establish rapport and earn their trust.
Capacity to effectively resolve scheduling difficulties, deal with rescheduling and cancellations, and adjust to shifting priorities.
Dedicated worker that takes the initiative and always has a smile on their face.
Reasons Why This Company Will Be Perfect for You to Work For:
Teamwork: You'll be part of an energetic, encouraging group of people who are all committed to seeing you succeed and develop in your career.
Professional Advancement: We value your growth as an employee and want to see you succeed in your career, thus we provide avenues for promotion.
Maintaining a Healthy Work-Life Balance: We respect the value of a healthy work-life balance and are happy to accommodate your requests for remote work or other forms of flexible scheduling.
We offer performance-based incentives and awards to celebrate your accomplishment, and we will recognize your hard work.
Comprehensive Benefits: We want to make sure you're taken care of in all aspects of life, so we provide competitive compensation, health insurance, paid vacation, and other bonuses.
Conditions of Work:
Permanent employment available.
No one outside of the United States may apply. All applicants must have the proper documentation to legally work in the US.
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