Job Description

Business Analyst - Data Strategy & Governance
Reports To: Director of Data Strategy Governance
Santa Clarita, California - Full-time
Classification: Exempt
$80,000 - $100,000 annually

Position Summary:

The Director of Data Strategy Governance will support development, implementation, operationalization, and escalated support for corporate, warehouse, and store data environments. The position demands strong technical acumen with relevant systems, problem-solving skills, attention to detail, and consistent project management/communication. The incumbent will support the evolution of Vallarta’s data needs including cloud storage, enterprise reporting, data validation and testing for merchandising/master data, financial, human resources, labor management, asset protection, and supply chain.

General Duties and Responsibilities:

• Responsible for project management, including planning, communication, change management, quality control, stakeholder alignment, issue resolution, and conflict management.
• Works with stakeholders to understand data needs and possible best solutions.
• Support technical development of technology upgrades and new technologies, gaining and maintaining stakeholder alignment (ownership, executive, senior management, team members), including software/firmware/hardware, configuration, networking, testing, troubleshooting, and managing change impact on existing processes (Business and IT).
• Work with IT and other departments for implementation of new systems. 
• Scope includes an understanding of the system and associated business processes, data validation, and testing/troubleshooting data discrepancies.
• Uses an understanding of business processes to create test scenarios that will ensure data consistency and reliability.
• Manage development and support provided by third parties (presently primarily Nagarro).
• Manage approvals, delivery expectations, and stakeholder communication.
• Cr eates documentation for current and future data flows and processes.
• Collaborate closely with Vendors, HelpDesk, and Field Support functions to resolve emerging issues and to effectively establish support for system changes and introduction of new technology, including clear and simple-to-follow support procedures.
• Provide necessary end-user support.
• Meet or exceed project quality objectives and user expectations.
• Deliver projects at or below planned cost.

Knowledge and Skills:

• Manages multiple demands and maintains forward progress on assigned work. Comfortable working under pressure. Does not require extensive follow-up from management on completion of tasks. Agile and meets quick turnaround demands and deadlines.
• Comfortable taking the initiative with a good sense of when escalation/discussion is needed before acting.
• Acts with urgency to respond to customer-service impacting issues.
• Exceptional communication skills. Proactively communicates, not leaving stakeholders with uncertainty regarding status. Knows what type of communication is suited to different situations (i.e., phone call, meeting, e-mail, Teams chat, text message, etc.).
• Strong project management skills including planning and communication of status.
• Ability to collaborate well with people from many different disciplines with varying degrees of technical experience including leadership, users, help desk, field support, system administrators, network administrators, database administrators, analysts, and management.
• Works in a graceful, positive, and confident manner with patience and flexibility. As the position deals with high-stress situations cross-functionally, able to appropriately de-escalate in conflict situations to keep all resources and stakeholders focused.
• Rigorous attention to detail.
• Effectively manages risks and benefits to assure the business and its customers are not negatively impacted.
• User-level experience with Windows 11 and Office365 applications.

Required Education and Experience:

• Bachelor’s degree in business, Information Technology, or related discipline.
• Relevant progressive experience in an environment with concurrent demands from multiple functions (business and IT).
• Five or more years of experience with consideration given to candidates with less time based on demonstrated ability.

Physical Demands:

• Requires prolonged sitting.
• Typical physical demands or activities include standing, bending, stooping, kneeling, reaching, and walking.
• Requires infrequent movement of IT equipment (less than 25 pounds).

As of 2022, Vallarta counts on 53 stores throughout California (Ventura, Los Angeles, San Bernardino, Riverside, Kern, San Diego, Santa Barbara, Tulare, Orange, and Fresno counties), and more than 8,000 team members. The Gonzalez family promises to continue to strive for excellence in everything we do so that our valued customers always have a Vallarta supermarket to call their own.From one small carnicería in Van Nuys in 1985 to 53 full-service markets across California, Vallarta Supermarkets is a living, breathing tribute to the hard work and customer dedication of our founding family and all of our valued employees.Vallarta Supermarkets was founded by Enrique Gonzalez Sr., who was later joined in the business by his four brothers, his son and nephew. Their family roots and humble origins began in the tiny town of Jalostotitlán, Jalisco, Mexico, where Enrique and his brothers were raised on a meager farm. Their parents instilled in them at very young ages the importance of family and the power of a strong work ethic to overcome challenges.When the opportunity arose to immigrate in the 1960’s, the Gonzalez family was thankful to stake their claim in the “land of opportunity,” the United States of America. Right away, the five brothers got to work in restaurants, either as short-order cooks or bussing tables. Even though some of the brothers were still in school, they all worked to help the family make ends meet.In 1985, Enrique Gonzalez Sr. began his journey in the grocery business when he opened Carniceria Vallarta in a 1,000 sq. ft market in Van Nuys, CA. He focused on selling the traditional cuts of meats popular in his native Mexico with an emphasis on unequaled quality and the friendliest of customer service. He soon expanded the business to a second location and brought his four brothers into the business. From there the adventure truly began, as they worked together as a family to build both a reputation for excellence and a successful business.The Gonzalez brothers believed that the key to Vallarta’s success would be to combine elevated customer service with the highest quality products to serve the growing Hispanic community whose needs may not be addressed by big chain stores.That’s why, from the beginning, Vallarta Supermarkets offered a wider variety of the freshest, traditional foods from Mexico, and Central and South America than any other store. They offered specialty and traditional items customers couldn’t find anywhere else: cut-to-order Latin-style meats (ranchera, diesmillo, lomo de res), spices, fresh fruit and produce, delicious prepared foods, pan dulce made daily, plus everything else you would expect from a traditional grocery store. Fast forward to today where Vallarta has expanded its offerings to include a juice and aquas frescas bar, tortilleria, bakery (panaderia), a cevicheria and more.

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