Criminal records technician Job at State of Colorado, Denver, CO

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  • State of Colorado
  • Denver, CO

Job Description

Department Information

State Of Colorado Residency Required

NOTE: This announcement may be used to fill multiple openings.

NOTE: This is a part-time position, estimated at 20 hours/week.

**This is a term-limited position with funding through September 30, 2025.**

Colorado Governor Jared Polis is committed to building a Colorado For All, a place where everyone has an opportunity to succeed and live the Colorado way of life. Governor Polis is focused on lowering health care costs for hardworking Coloradans, transitioning the state to renewable energy sources, ensuring every Colorado child gets a quality education, and building an economy that works for everyone.

Committed to Diversity - We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities. If you’re looking for a place where you can be your authentic self at work and celebrate the uniqueness of those around you, then we want to talk to you! State of Colorado employees were asked to reflect on their experience with equity, diversity, and inclusion. Click here to learn more about their experiences Colorado For All - Colorado Employees Reflect on Equity, Diversity, & Inclusion .

We Offer a Generous Benefits Package Including

  • 11 paid holidays per year plus vacation and sick leave
  • Medical, dental, and vision plans
  • State paid life insurance policy
  • Choice of 2 retirement plans (defined benefit or defined contribution)
  • Optional 401(k) and 457 plans
  • State paid short-term disability coverage
  • Additional optional life and disability plans
  • Credit Union membership
  • Training and professional development


To learn more about State of Colorado benefits visit: .

Some positions may qualify for the Public Service Loan Forgiveness Program . For more information, go to ?

This position will have the opportunity for a hybrid schedule (a combination of in-office and remote workplace). **Please note - equipment provisioning and certain onboarding tasks will take place in person, in our downtown Denver office, on the first day of employment.

The Division of Early Learning Licensing and Administration (DELLA) is the State’s lead agency in planning and implementing public child care policy. In addition, the Division is responsible for the licensing and monitoring of child care facilities. DELLA ensures the health and safety of children in less-than-24-hour licensed (or license-exempt) early care and education environments by promulgating regulations for child care that ensure minimum standards for the health and safety of facilities. The Division accomplishes this through the annual inspection and monitoring of child care facilities, consultation and coaching for early care and learning professionals, and collaborating with early care and learning providers, child care associations, Early Childhood Councils, local governments, and county agencies, advocates, and other important stakeholders.

The Background Investigation Unit (BIU) exists to provide a comprehensive pre-licensing background program for the Colorado Department of Early Childhood to reduce the risk to vulnerable persons in run facilities. Screen applicants who are applying for employment in child care facilities licensed by CDEC, foster care, adoptions, interns, camps, community mental health, RCCF and individuals to provide better protection for children in the State of Colorado.

This work unit also performs background screens using the department’s automated data system “Trails.” The Trails system captures reports of child abuse and neglect that have been investigated by County departments of human/social services. Individuals seeking employment involving children, foster care placements, adoption and volunteer activities

are required to be screened against this data. This unit provides information to other states, for example, when former Colorado residents seek to be foster care placement families in the state they currently reside. This unit also ensures proper handling of revenues received for fees that are charged for background screens.

Description Of Job

CDEC welcomes you to apply for this Criminal Records Technician position! This position exists to provide for technical assistance by utilizing judgment, technical knowledge, computer skills and employing research tools available to the Department of Early Childhood employees, agencies and public through the interpretation of laws, rules, policies, procedures, and processes directly related to background investigation functions.

What You'll Be Doing

  • Process background checks in the area of licensed CDEC facilities and Office of Children Youth Provider Services Unit (OCYF PSU) facilities backgrounds (i.e., analysis of Colorado Bureau of Investigation (CBI) and Federal Bureau of Investigation (FBI) fingerprint checks).
  • Independently research, analyze, interpret and apply statutes, rules, procedures, and practices to ensure that the background screening process is accomplished accurately according to numerous requirements regarding child care, foster care, adoptions, kinship care, Residential Child Care Facilities, camps and individuals as it pertains to child abuse/neglect background investigations
  • Review and analyze court dispositions to make child care eligibility recommendations.
  • Perform confidential background screens using the Trails data system and maintains the tracking system for each screen request
  • Follow specific guidelines to generate a response to each request as well as respond to inquiries from customers across the country.
  • Review Trails data and integrate evaluation results into the unit's data system and generate the appropriate response for release to the requesting party or their designee
  • Review the fee deposit activities of other staff to ensure accuracy and completeness
  • Educate other units within the department, county departments, other state departments, local agencies and private individuals as to the basic processes underlying the Trails background screening procedures
  • Provide quality customer service by prioritizing emergency or non-standard requests and investigates concerns voiced by constituents
  • Respond to complaints from customers concerning the process and investigates and resolves the concerns using independent judgment and professionalism
  • Review and make recommendations to management regarding opportunities for quality improvement to processes and procedures of the Background Investigation Unit
  • Review and evaluate documentation submitted by facilities and individuals for accuracy and completeness to determine whether the documentation is within statutes, rules, regulations and procedures as well as department requirements
  • Work as part of the Background Investigation Unit team developing procedures, evaluating and improving processes and forms, and produces informational summaries as requested
  • Provide training to department and county staff, and other customers on the processes and procedures involved in the child abuse and neglect, and the criminal background screening functions
  • Performs other duties as requested.


Minimum Qualifications, Substitutions, Conditions Of Employment & Appeal Rights

Minimum Qualification s:

  • Three years of analytical experience with data systems and multi-relational databases


Substitutions:

  • Appropriate education (Associates plus one year of experience or a Bachelor's degree) in criminal justice or a related field will substitute for the required three years of experience


Preferred Qualifications:

  • Experience with administrative and clerical procedures and systems such as word processing, managing files and transcription, and other office procedures and terminology.
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Experience of organizational skills that include the ability to prioritize, multi-task, and meet deadlines.
  • Experience with software and hardware, data systems, multi-relational databases, Internet, e-mail, and other workplace technology and electronic devices.
  • Ability to work independently with little or no direction.
  • Experience working in an administrative capacity where attention to detail and ability to follow through on work was essential to the duties performed.
  • Clear and effective written and oral communication skills.


Highly Desired

  • Bilingual, able to fluently speak and write in Spanish


Conditions Of Employment

  • Applicants must pass a thorough background check prior to employment.
  • Employees who have been disciplinary terminated, resigned in lieu of disciplinary termination, or negotiated their termination from the State of Colorado must disclose this information on the application.
  • This is a term-limited position with funding through September 30, 2025.


Appeal Rights

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

How to Apply (PLEASE READ CAREFULLY)

Please note that ONLY your State of Colorado job application will be reviewed during the initial screening; if you submit a resume and cover letter, they will be reviewed in later stages of the selection process. Therefore, it is paramount that you clearly describe all your relevant experience on the application itself. Applications left blank or marked "SEE RESUME" will not be considered.

Complete Applications Must Include The Following Documents

  • A complete CDEC Application for Announced Vacancy (please submit online using the green 'APPLY' button at the top of this announcement)
  • A complete Supplemental Questionnaire (The questionnaire is part of the online application. You will be prompted to answer them as you are completing your online application.)
  • A cover letter that describes your interest in this position, how your experience aligns with the minimum and preferred qualifications of this position. Cover letters must be uploaded as an attachment to your online application. Cover letters will not be accepted after the closing date and time of the announcement.
  • If you are a veteran, a copy of your DD214. Please submit this as an attachment to your online application.


Your application will be reviewed against the minimum qualifications for the position. If your application demonstrates that you meet the minimum qualifications, you will be invited to the comparative analysis process, which is described below.

Comparative Analysis Process

The comparative analysis process will consist primarily of a review of applications against the minimum and preferred qualifications of this position. Applications will be reviewed in comparison to all others in the applicant pool in order to identify a top group of candidates who may be invited for a final interview. Depending on the size of the applicant pool, additional selection processes may be utilized to identify a top group of candidates. Applicants will be notified of their status via email.

Failure to submit properly completed documents by the closing date will result in your application being rejected.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Transfer, Non-Disciplinary Demotion or Reinstatement

If you believe that you are eligible to be considered as a transfer, non-disciplinary demotion, or reinstatement to this vacancy, you must submit a completed application following the directions in this job announcement and you will be included in the selection process along with other qualified applicants. If you are the finalist for this position after the selection process, Human Resources will confirm your eligibility to be appointed as a transfer, non-disciplinary demotion, or reinstatement applicant.

ADAAA Accommodations

CDEC is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to the HR Specialist Daulton Daies at daulton.daies@state.co .us

Technical Assistance

If you experience difficulty in uploading or attaching documents to your online application, or for any other technical difficulties, call NEOGOV technical support at 855-524-5627 anytime between 6:00 a.m.-6:00 p.m. (Pacific Time).

The Department does not offer sponsored visas for employment purposes.

HOW TO APPLY: Please submit an online application for this position at Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

If Not Applying On-line, Submit Application To

Online applications are strongly preferred. If you are unable to submit an online application, please reach out to the contact listed. Please note, all applications must be received by the closing date listed on the job posting.

Department Contact Information

daulton.daies@state.co .us

METHODS OF APPOINTMENT: Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.

Job Tags

Remote job, Holiday work, Temporary work, Part time, Local area,

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