Job Description

Market Range 04

Hiring Salary: $18.00/Hourly
THIS POSITION IS LOCATED IN KNOXVILLE, TN

JOB SUMMARY/ESSENTIAL JOB FUNCTIONS : The Medical Administrative Assistant 1 maintains the medical records and serves as the referral coordinator for the Department of Family Medicine.

DUTIES AND RESPONSIBILITIES :

1. Obtains appointments for Referrals and Outpatient Test scheduling; monitors the referral loop by generating and reviewing Referral and Outpatient Test Order reports.

2. Verify patients' insurance coverage and adhere to the insurance company's policies for scheduling tests.

3. Records documents into the Electronic Medical Record.

4. Obtains pre-certs for tests and schedules tests and procedures as requested by the UFP provider.

5. Performs administrative duties to include patient registration, answering routine questions, telephone triage, sends/receives faxes, and general office duties.

6. Serves as a medical records clerk for the department.

7. Processes medical records requests including other doctor's offices, HEDIS audits, and risk adjustment audits.

8. Assists with referral appointment scheduling when needed.

9. Performs other duties as assigned.

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