Job Description

Job Title: Regional Operation Manager

Reports to: CEO

Classification Exempt/Non-Exempt: Exempt 

General Description:

As an ABA District Operations Manager, your primary responsibility is to oversee and optimize the operational aspects of our Applied Behavior Analysis (ABA) therapy services within a designated region. Your role is instrumental in ensuring the efficient and effective delivery of ABA therapy, compliance with regulations, and the achievement of the district's goals.

Key Responsibilities

Operational Oversight:

• Oversee all district operations and logistics to ensure efficient and effective service delivery.
• Ensure strict compliance with all relevant regulations and laws governing ABA therapy services.
• Monitor and enforce adherence to company policies and procedures within the region.

Team Management:

• Supervise District staff, including scheduling, training, and conducting performance evaluations.
• Provide case management oversight to ensure quality care for clients.
• Collaborate with the Human Resource Department and Office Coordinators to develop and implement policies and procedures.

Communication and Liaison:

• Act as a liaison between district staff and the Human Resource Department to facilitate effective communication.
• Attend meetings, conferences, and seminars to stay informed about best practices and industry developments.

Reporting and Financial Management:

• Provide regular reports on regional operations and performance to the CEO.
• Work towards ensuring that financial goals for the region are met (Attach Appendix B detailing the region's goals, which will be subject to adjustment and review every three months.)

Staff Retention and Employee Requisition Collaboration:

• Collaborate with the Recruiter Manager to develop strategies for staff retention and talent acquisition within the region.
• Participate in the employee requisition process by providing input on staffing needs and assisting in the recruitment process as needed.
• Coordinate with the Recruiter Manager to ensure seamless onboarding and integration of new hires into the regional team.
• Support the development and implementation of initiatives aimed at enhancing employee satisfaction and engagement.
• Ensure compliance with company policies and procedures related to staffing and employee management.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Qualifications/ Requirements:

Experience:

• relevant, 1 years (Not Required but preferred)

Licenses, Certifications 

• Driver's License (Required)
• Fingerprint clearance (both DOJ and FBI)

Other Knowledge, Skills and Abilities 

• Team Leadership 
• Excellent written/oral communication 
• Relationship development 
• Solution-oriented problem solving 
• Excellent organization and planning 
• Systems management 
• Exceptional project and personnel management skills.
• Excellent ability to multitask and prioritize in a busy, fast-growth environment.
• Proficiency in MS Word, Excel and PowerPoint is essential.

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