Job Description

Job Description and Duties

Individuals interested in applying for this vacancy must have eligibility. If you are new to state service or need to gain eligibility to this classification, please  to open the examination bulletin and follow the instructions on “How to apply”.

The examination is a separate process from applying for this vacancy.  Please be sure to follow all instructions for each process.

Virtual interviews via web portals or phone may be offered as deemed appropriate and feasible by the hiring manager – standard in-person interviews will still be offered if conditions permit.

The California Public Utilities Commission (CPUC) is one of the most influential regulatory agencies in the United States. For almost 100 years, the CPUC has worked to protect consumers and ensure the provision of safe, reliable utility service and infrastructure at just and reasonable rates, with a commitment to environmental enhancement and a healthy California Economy. The CPUC regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies.

The Human Resources Office is looking for the best candidate to join the team and continue our years of integrity and excellence. Do you strive to embody the same values that the Commission upholds? Take the opportunity now to start your career or further your career development with the CPUC.

If you’re looking for a challenging and exciting job in a fast paced environment, human resources is the place for you. Join our Human Resources Division!

The Transactions Unit is looking for an energetic, professional, and customer service oriented individual to join our team.

Under the direct supervision of the Personnel Supervisor I, the Personnel Specialist is responsible for personnel transactions of an assigned roster of approximately 250+employees. Duties include, but are not limited to, processing of payroll and attendance of employees in several bargaining units and excluded employees, performing salary determinations, processing benefits documents and Request for Personnel Action (RPA). Employee is responsible for interpreting and applying Personnel related laws, rules, regulations. agency policies and procedures and Memorandum of Understating (MOU).

For positions located in San Francisco, Personnel Specialists qualify for a 5% monthly salary adjustment for recruitment and retention. In addition, Personnel Specialists qualify for an annual recruitment and retention payment starting at $2,400 to $4,800 based on the number of years in the position.

to share with the California Public Utilities Commission how you first learned about this position, this will assist us in our recruitment efforts.   

You will find additional information about the job in the .

Working Conditions

This advertisement is listed specifically for San Francisco location. All identified locations will be considered as one candidate pool to fill one position.

Sacramento location, please apply to JC# 445904

Apply to only those location(s) in which you are willing to work.

Positions at the CPUC may be eligible for telework under Government Code 14200 for eligible applicants residing in California, and subject to meeting the telework eligibility criteria.

Special Requirements

Prepare and submit a response for each question below. The SOQ should provide specific details and examples that clearly demonstrate how your training, experience, and education qualifies you for the position. Refer to the job description and duties, and duty statement to prepare your response. Applicants who do not submit a completed SOQ and writing that exceeds the page limit will not be considered or scored. All information in the SOQ is subject to verification. The SOQ must be no smaller than 11-point Arial font, single-spaced, and no more than two pages.

Please number your responses in the same order as the questions are listed, 1- 2. Do not consolidate your responses .

1. Describe your experience with customer service.
2. Describe the extent of your knowledge and/or experience with payroll, attendance/record-keeping, and employee benefits.

For assistance in completing the SOQ, you may want to consider watching the following video from CalHR's Training Catalog

It is strongly encouraged to apply through your CalCareer Account at

Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are using education to meet the minimum qualifications for this position , you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment.

Applicants who completed their education outside the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the application deadline. Foreign education credential evaluation services can be found at 

Employment information on the STD 678 State Application MUST be complete with dates, duties and responsibilities, and contact names and phone numbers of supervisors. Resumes, or referring to resumes, will not be accepted in place of the completed STD 678. Applicants who fail to submit a completed STD 678 will not be considered.

Only the most qualified candidates will be invited to an interview.

Per CCR 249.3, this job control may be used to fill subsequent vacancies.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience performing timekeeping, payroll, and benefits administration duties.
• Familiarity with State Controller’s Office applications PIMS, HIST, PIP, CLAS.
• Should possess personal qualifications including, integrity, initiative, good judgment, and ability to work with others.
• 1-2 years in customer service.

Benefits

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - (SOQ) is required. Please see “Special Requirements” for instructions.

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